customer-journey-map
Create a customer journey map tracking stages, touchpoints, and emotions to diagnose broken experiences and align teams on the end-to-end customer flow.
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186 skills found
Create a customer journey map tracking stages, touchpoints, and emotions to diagnose broken experiences and align teams on the end-to-end customer flow.
Monitor and manage margin-living strategy by tracking balances, interest costs, and coverage ratios. Provides automated scaling recommendations and safety alerts based on portfolio-to-margin thresholds.
Uncover customer jobs, pains, and gains in a structured JTBD format. Use to clarify unmet needs, validate product-market fit, and improve discovery or messaging.
Essential guide to llmemory for document storage and search: installation, database setup with pgvector, document ingestion, hybrid/semantic retrieval, and building RAG systems with multi-tenant support.
Analyze and implement purposeful UI animations for Next.js, Tailwind CSS, and React applications with a focus on UX, performance, and accessibility.
Perform comprehensive code reviews with a focus on security vulnerabilities, performance optimization, maintainability, and code correctness.
Identify, categorize, and troubleshoot flaky tests by analyzing CI history, execution patterns, and code structure to improve test suite reliability.
Analyzes OpenAPI specifications to generate TypeScript interfaces, API service patterns, and implementation guidance for backend-integrated frontend development.
Apply effective software quality consultancy practices. Use when consulting on QA strategy, advising development teams, or establishing sustainable quality workflows.
Read, write, and manage Feishu (Lark) cloud documents. Supports markdown, block manipulation, tables, and media attachments.
Shopify integration to manage e-commerce data, products, orders, and customer workflows using Membrane CLI.
Find similar vulnerabilities and bugs across codebases using pattern-based analysis. Use when hunting bug variants, building CodeQL/Semgrep queries, or performing systematic code audits.