use-case-Retail - MentalokAI

Your AI Shop Assistant That Never Stop Responding.

Let our chatbot answer product enquiries, promote new arrivals, manage reservations, and guide customers to your nearest store — 24/7.

Get Started

Putting Chatbot into your operation, automating tasks to free your hands.

Your new robotic colleague can help to handle routine tasks for you and drive revenue.

Instant Booking

Let clients book anytime, even while you’re busy
No more missed appointments. Let the chatbot handles scheduling 24/7 so you can focus on your services.

Payment & Deposit Reminders

Automated reminders = fewer no-shows
Help clients remember their bookings and collect deposits with gentle nudges via WhatsApp or other Messengers.

Cross-Sell & Upsell Products

Recommend skincare, haircare, and wellness products automatically
Turn casual chats into sales by suggesting the right add-ons based on the customer’s needs.

Business Insights

Track customer trends, FAQs, and booking patterns
See which services are most asked about and what products get the most clicks — all in one dashboard.

Personalised Consultations

Answer beauty-related questions automatically
Our chatbot can guide clients on skin types, aftercare tips, or which treatment suits them best — just like a virtual assistant.

Build Customer Loyalty

Offer repeat clients rewards and promotions — automatically
Set rules to offer birthday coupons, referral rewards, or “every 5th visit” promos with zero manual effort.

Know your customers — without interrupting your day

Use our smart chatbot to automatically collect client feedback after each appointment. It helps solo beauty professionals to understand what clients love — and what they want more of.

Dynamic & Custom Questionnaire

Easily set your own questions: skincare results, satisfaction, etc. The Chatbot adapts to the service offered.

Real-Time Alerts

Get notified instantly if a client had a poor experience — so you can follow up right away before they go silent.

Simple communication workflows

From answering “How much is this treatment?” to “Do you have time Friday?”, we automate these common interactions and free up your hands. If a human needs to step in, the bot flags the message and sends it to the right team member (or you!) to handle it fast.

Get real-time reviews and satisfaction insights right after each treatment
Check booking availability, reschedule, or ask questions anytime

Set up auto-replies, booking prompts, aftercare tips
Analytics & Reports - See what clients are asking, when they book, and which services or products are trending

Upgrade Your Business with MentalokAI.

Automate replies, boost sales, and never miss another enquiry — let our chatbot work for you 24/7.

Mentalok